СИСТЕМА УПРАВЛЕНИЯ БОЛЬНИЦАМИ И КЛИНИКАМИ

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We know the importance of timely assistance to our clients which is crucial to operate and manage a Healthcare institution. Our team’s passion to deliver comprehensive Solutions and timely services to our clients is our force. We offer constant support, backup and training to our Clients. We have effective ways and methods to keep in touch with our customers to upgrade and support them.

Development

We have a retrospective process to supervise the life cycle of software development, implementation and maintenance. We collect the customer’s requirements, they are interpreted by our team and compared and discussed with the customer. The Gap Analysis team hands over the analysis report in a prescribed format to the development team. The updates are developed, tested, verified and validated then deployed in the system. A constant contact is maintained with the customer to appraise the development strategies and status. This guarantees the best possible delivery of customer's expectation and lessons the risk associated with non-conformance of software.

Project Management

We study the scope of the project; plan the project by analyzing the workflow and the requirements. The final project plan consists of work plan, communication matrix, timelines, Quality Plan, Configuration and Management plan. We organize and deploy the resources in conjunction with the Project Plan. We prepare the regular updates of the Risk Register, Mitigation plan and timely communicate it to the Project stakeholders. We submit Weekly progress reports and Monthly compliance report which covers compliances to Project Timelines, Project Team, Hardware and Software delivered and SLA’s.Our project management includes Contract Management, defining Project Metrics, ensuring Project Tracking, Enforcement of SLA’s, Periodic reviews and Quality Audits for successful project execution.

What We Offer ?

Implementation

With our 30+ years of experiance, we provide expertise in software planning, design, customization, interfacing and implementation according to the specifications of customers. We render complete package of services for setting up software (networking, interfacing biomedical machines, integrating biometric devices, PACS, printers, scanners, barcode readers, servers, storage devices). We offer specialised Project-based services, data Migration and Network multiple healthcare branches and legal entities.

Training

We provide both onsite and online training to our clients, customers, partners. We educate our customers and partners through presentations, Product demonstrations, user manuals. Also, various teaching methods are adopted like Work flows and graphical representations to help them in effective learning. The training helps the users to understand the software and to navigate the systems efficiently, saving time, enhancing performance.

Partner/Local Support

We also support our customers through our channel partners. Our Partners across the globe are a reliable platform for us to connect with our customers and take care of their requirements. Our partners help us in effective networking with our customers and providing a quick means of support.

Ticketing System

We also provide our elaborate Ticketing system to our customers wich allows all customer related queries / issues to be logged in and our support and maintenance departments use this to provide prompt and timely services/response to our customers.

Future is Now Yours

Trusted by 160+ clients across 7 countries